Specialist in International Patient Relations (Arabic)

Responsibilities:

• Support in managing the flow of international patients.
• Contacting prospective patients to provide written and verbal information about requested treatments.
• Following up with patients during and after procedures, including managing financial processes such as patient payments and corporate billing.
• Assisting patients with hospital and hotel arrangements, and providing interpretation support.
• Performing interpretation duties within the facility as needed.
• Communicating with business partners and patients via social media, WhatsApp, phone, and email.

Requirements:

• University degree, fluent in Arabic (Russian-English proficiency is a plus), with experience or education in the medical field. Fluency in additional languages is advantageous.
• Developed presentation, representation, and persuasion skills; ability to adapt to fast-paced work environments; proficiency in Microsoft Office.
• Candidates seeking long-term employment.
• Eagerness to learn and develop.
• Interest in working with international patients.

Personal Qualities:

• Communication skills, accuracy, and attention to detail.
• Ability to work in a team.
• Analytical thinking skills.
• Operational efficiency, quick decision-making, and effective time management.
• Stress resilience.
• Salary will be determined based on experience, knowledge, and skills.

Salary:

• To be determined based on the candidate's knowledge, skills, and experience after the interview.
• Official registration in accordance with the legislation of the Republic of Azerbaijan.

Candidates who meet the specified criteria are requested to send their CVs to the email address provided via the Apply button, indicating “Specialist in International Patient Relations (Arabic)” in the subject line.