Specialist, Communication and Financial Aid Support
Position summary:
Reporting to the Manager of Accounts Receivable, this position performs all aspects of collections on accounts receivable, confers with students regarding their accounts, resolves account problems, posts payments, processes reimbursements, adjustments, assists in maintaining ledgers and other account actions. This position advises students on available options for financial support both within the University and externally.
Note: This position is a temporary 1 year appointment.
Responsibilities:
- Contacts and confers with students regarding payment of their student accounts, providing appropriate advice on funding options that may be available or arrangement of payment plans or other terms;
- Provide information regarding accounts receivable to the direct supervisor; producing regular AR reports;
- Monitor student account details for non-payments and delayed payments, communicate with debtors and taking appropriate actions for debt collection;
- Maintains all financial aid and tuition waivers/scholarships/exemptions related information in Banner;
- Prepare contracts and invoices with third parties;
- Maintain payments in accordance with organizational regulations;
- Control and monitor students’ receivable accounts;
- Responsible for confidentiality of financial data;
- Assists in all cashiering functions, including processing of daily reports;
- communicate with customers via phone, email, mail or personally in customer oriented and polite manners;
- Support in ERP system update;
- Participates in regular meetings and attend trainings as necessary;
- Participates in student Orientations as necessary; make presentations about internal rules and regulations;
- Processes paper documents utilizing the imaging and electronic document management system;
- Performs all other related duties as assigned by the immediate supervisor.
Requirements:
- Bachelor’s degree in Business Administration, Finance, Accounting, or any related subject.
- Minimum 2 years of work experience in accounting.
- Knowledge of IFRS and GAAP.
- Ability to multi-task with strong organizational and analytical skills required.
- Must be capable to maintain a high level of performance in a fast-paced environment.
- High level of proficiency with Microsoft Office Suite, including Excel (advanced Excel skills preferable), Word, PowerPoint, and Outlook, is essential.
- Strong written and verbal communications skills, including presentation skills.
- Good interpersonal skills with the ability to build partnerships and work with all levels of employees and management.
- Ability to maintain a high level of confidentiality always.
Please follow the link to apply for this position.
The deadline for application is May 29, 2024.
Only shortlisted candidates will be contacted for further recruitment process.