Operations Coordinator (Sumgait)

We are looking for a service minded, highly organised Operations Coordinator to support our Azerbaijan ride-hailing operations. You will be responsible for the daily functions that are at the core of the business locally where you work, this will have a direct impact on supply growth, quality, and compliance. You will be working closely with a high-performing team along with the Operations Specialist and Operations Manager.

Your daily adventures will include:

• Onboard and train new drivers to Bolt’s platform
• Verify, maintain, organize and audit driver and vehicle documentation
• Respond to driver issues both in-person and over email promptly
• Find resolutions to driver issues and questions both in-person and over email promptly
• Work closely with the local operations teams to streamline relevant processes
• Support the local operations teams in local initiatives that contribute to supply growth, quality, and compliance

We are looking for:

• You love meeting people and provide world class service
• You’re a great communicator
• You’re a hustler, not stopping after 20 obstacles a day
• You have excellent spoken and written English and Azerbaijani
• You have a strong sense of ownership with a hands-on approach
• You bring high energy and encourage others to perform a their top potential.

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Make your mark at one of the fastest-growing organisations in Europe.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth and enjoy unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy health care coverage, and plenty of other perks.
• *Some perks may differ depending on your location.