We are looking for a technical support specialist to join our team. We prefer candidates who have a good understanding of technology, can assist users effectively, and approach their daily work with a calm and responsible attitude.
Responsibilities
- Promptly resolve incidents and technical issues;
- Install and configure workstations (Windows/Linux) and office equipment;
- Perform cabling and technical maintenance of the network;
- Configure network equipment and support the management of server infrastructure;
- Receive and respond to user requests via phone, email, and ticket system;
- Work with virtualization systems (VMware, Proxmox, ESXi, VirtualBox).
Requirements
- Higher or secondary vocational technical education;
- Good knowledge of helpdesk and experience working with users;
- Basic knowledge of networks and understanding of IT infrastructure;
- Experience in installing and configuring server operating systems;
- Be polite and communicative, able to explain technical issues simply and clearly to users.
Work Conditions
- Calm and stable work environment, healthy team;
- Work schedule: 5/2, 09:00–18:00;
- Work location: Narimanov district;
- Stable salary and bonus system.
Interested candidates can send their CVs to the email address indicated in the Apply button below. Please indicate "Helpdesk" in the subject line of your email.