Account Manager
Job Responsibilities:
- Account Management：Build and maintain strong relationships with enterprise clients, serving as the main point of contact for their telecommunication needs. Develop a deep understanding of clients' business models, goals, and challenges to offer relevant solutions. Handle contract negotiations and renewals while ensuring customer satisfaction.
- Sales and Business Development：Identify and pursue new sales opportunities within existing and potential enterprise accounts. Develop and execute account plans to meet or exceed sales targets and KPIs. Present customized solutions, including voice, data, cloud, and IoT services, to clients.
- Cross-functional Collaboration：Work closely with technical teams to design and implement tailored solutions. Collaborate with marketing teams to create value-driven proposals and presentations.
- Market and Product Knowledge：Stay updated on industry trends, emerging technologies, and competitors’ offerings. Provide feedback to the product development team to align solutions with market demand.
- Reporting and Analysis：Prepare sales forecasts, account updates, and performance reports for management review. Monitor and analyze customer usage trends to identify upsell opportunities.
Job Requirements:
- Education and Experience：Bachelor’s degree in Business Administration, Marketing, Telecommunications, or a related field. 5+ years of experience in B2B sales, account management, telecommunication solutions.
- Skills and Competencies：Proven ability to meet or exceed sales targets in a fast-paced environment. Strong interpersonal and communication skills, with the ability to influence and negotiate at all levels. Analytical mindset with the ability to interpret data and customer insights. Knowledge of telecommunication services, including data, cloud, and IoT solutions, is highly desirable.
- Technical Proficiency：Proficient in CRM tools (e.g., Salesforce) and Microsoft Office Suite. Familiarity with technical and operational aspects of telecom solutions is a plus.
- Personal Attributes：Self-motivated, results-driven, and customer-focused. Excellent organizational skills and the ability to manage multiple accounts simultaneously. Willingness to travel as needed to meet with clients and attend industry events.
- Language Skills：Proficiency in English and Russian (both written and verbal) is required to communicate effectively with diverse clients and stakeholders.
Interested candidates can send their cv to the e-mail address in the Apply for job button.