Security Manager

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you would like to embrace a wider world of experiences and opportunities, we would like to welcome you to the world’s most international luxury hotel brand as a Security Manager.

JOB OVERVIEW:

Manage the Security function to provide a safe and secure hotel environment for our guests and employees.  Adhere to federal, state and local regulations, hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

 DUTIES AND RESPONSIBILITIES:

• Manage the daily activities of the security department. Plan and assign posts, work and schedule employees to ensure proper coverage. Communicate and enforce policies and procedures. 
• Determine the security and safety requirements necessary to ensure that hotel property, employees and guests are protected against theft, crime and threats on a 24 hour per day basis.
• Ensure that all loss and safety incidents involving guests, employees and/or hotel loss and safety exposure are thoroughly investigated.  Establish procedures to prevent/minimize the loss from theft and other safety risk or litigation against the hotel. Maintain audit reports and records on all loss and safety incidents and implement system or procedure enhancement from information learned during the investigations.
• Manage and administrate Risk Management per company guidelines.
• Train/educate employees on current safety issues to ensure compliance with all Company loss control policies and current security and safety regulations.  Develop and conduct training for general managers, security officers, owners and line level employees in the area of safety, security and fire protection.  Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.  Schedule preventative maintenance and repairs to Security equipment as needed and ensure that equipment is prepared and operational for the following day’s work.
• Control labor costs and expenses within the Security department.  Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel. 
• Promote teamwork and quality service through daily communication and coordination with other departments.  Interact with outside contacts:
• Alert management of potentially serious issues.
• MS Shift reports and training.
• Vision line Lock reprograming twice a year for time change. 
• Update, remove and add new keys. Make keys for upcoming groups.
• Manage the key boxes. Daily reports of keys not returned. Add and remove employees to the system.
• Monitor Risk management calendar updates for all departments.
• Conduct monthly safety meeting and follow up on outstanding issues.
• Manage incident reporting process
• Check cameras weekly to ensure that all are functioning properly.
• Monthly AED inspections.
• Conduct Fire evacuation drills and training.
• Organize and schedule security officers’ daily rounds to ensure all areas of the hotel are covered and officers are in the areas.
• Responsible for all FSD related issues pertaining to the property. 
• Walk all areas weekly to ensure the hotel is compliant with all Azerbaijani rules and regulations. Report any deficiencies to DOS.
• Conduct and supervise Fire evacuation drills and fire brigade training. 
• Maintains all Fire life safety systems in good working order up to date with inspections and bookkeeping.
• Monthly fire extinguisher monthly checks.
• Guests – to ensure their total satisfaction
• Regulatory agencies – regarding safety, emergency, and compliance matters
• Other contacts as needed (professional organizations, community groups, local media) 
• Perform other duties as assigned and may serve as “manager on duty” as required.

What are we looking for?

• College or vocational training, plus 4-5 years of hotel or related security and safety experience and/or military/law enforcement experience, including supervisory experience, or an equivalent combination of education and experience.  Must speak fluent English and Russian. Other languages preferred
• Ability to work a flexible schedule including nights, weekends and holidays.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• First Aid and Fire Safety Certificates are required.
• We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training. 

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

To apply for the position of Security Manager at InterContinental Baku Hotel send your CV to the e-mail address mentioning “Security Manager” in Subject of e-mail.