Chief Operation Officer

Job Responsibilities: 

• Organize the analysis of internal processes within the organization and take measures to optimize them and enhance their efficiency.
• Oversee the operations of the company and the productivity of employees, creating a highly inclusive culture that supports team development and achievement of organizational results. 
• Develop operational plans to ensure the achievement of strategic objectives. 
• Collaborate with the heads of operations, transportation, collections, and placement to work together as a team in managing these areas. 
• Implement alignment of strategic, operational, and financial plans. 
• Collaborate with the CEO and CFO to prepare the annual operational plan for the company.
• Conduct analysis of internal processes within the organization and take measures to optimize them and improve efficiency. 
• Continuously monitor the work environment to anticipate potential issues and bring together relevant departments or colleagues to address them collaboratively. 
• Maintain regular communication with managers under responsibility to ensure the highest level of productivity among team members. 
• Ensure timely resolution and fulfillment of customer complaints and requests.

Requirements:

• Minimum of 5 years of experience in banking or insurance sectors.
• Higher education.
• Management experience.
• Ability to prepare financial, budget, and employee reports related to operations.
• Language proficiency: Azerbaijani, Russian, and English (both spoken and written).
• Personal qualities: Communication and relationship-building skills.
• Problem-solving skills. Ability to work in a dynamic work environment.
• Organizational and leadership skills.

If you are interested in this position, you are welcome to contact us.