Deputy Operation Manager

Deputy Operation Manager will be responsible for managing different activities making sure the shopping centre operations works properly.

Key Accountabilities:

• Manage the mall's overall operational problems, including its physical management, security and safety, housekeeping, building maintenance and equipment.
• Handle the day-to-day operations in the mall ensuring operations are kept up to the highest quality standards in order to meet all tenant and guest requirements.
• General upkeep of all areas inside & outside of the mall and realize the responsibilities he/she is assigned.
• Monitor and supervise all operation team, security & cleaning staff, and all related third-party personnel to deliver high performance under performance follow up system.
• Monitor and supervise guest Info Desk for highest level service quality to tenants and guests.
• Being available on the site, addressing all problems immediately as they arise, take precautionary actions and inform upper management.
• Promote and adhere to Pasha Malls Values & Behaviours, Code of Ethics, Gifts & Entertainment and other company policies and procedures.
• Other duties assigned by Mall Manager and Operation Manager.

Essential Criteria:

• Diploma in business administration, marketing, commerce, management, finance or similar.
• Fluency in Azerbaijani, English and Russian languages
• Good Microsoft Office skills (Work, Excel, Outlook)
• Experience in hospitality or guest services field
• Excellent guest service and organizational skills
• Good interpersonal and communication skills, and the ability to effectively interface with personnel at all levels
• Demonstrated ability to handle administrative details, and routine day-to-day issues independently, assuming responsibility without direct supervision
• Strong organizational skills with the ability to multi-task
• Excellent time management skills and ability to prioritize work.
• Attention to detail and problem-solving skill.
• Working well as part of a bigger team, but also be able to deliver and work independently.

Candidates meeting the below stated criteria are requested to send their CV/Resume by 6.00 PM till 07th of June 2023.