Customer Order Fulfillment Specialist
Customer Order Fulfillment Specialist, Azerbaijan
Join us to take your career journey to the next level!
#ProudlyCCI
We are looking for a Customer Order Fulfillment Specialist to be a part of our Supply Chain team located in Azerbaijan.
What We Expect:
- Ensuring supply availability to completely fulfill all customer orders and managing end-to-end order-to-delivery cycle with related KPIs.
- Tracking and continuously monitoring service level parameters with customers like operating model, order lead times, order sizes, to run the business at these aspects.
- Managing Co-packer operations for products which have not inhouse production capability.
- Planning upcoming inserts/promotions plans together with sales and marketing teams in case to fulfill orders on time.
- Managing account and product master data for key customers. Implementing Electronic Data Interchange systems for online order processing.
- Triggering intercompany shipment plans to fulfill customer orders.
- Making feasibility analysis of different types of Customer Supply Planning Network Models to decrease cost to serve.
- Leading customer projects like on shelf availability, customer warehouse replenishment (CMI), measuring In-Store Availability across CCI.
- Measuring service level and hand-shaking with customers, analyzing root-causes of low service level and taking necessary actions to eliminate it.
- Periodically, visiting customers for balanced score card tracking and making alignment.
Qualifications:
- Bachelor’s degree in Engineering, Business Administration etc.
- Total 2-4 years experience, 2 years of experience in Function is preferred.
- Advanced level of English.
- The deep knowledge of MS Office programs.
- Action oriented, conflict management, communication, teamwork skills, strategic mindset.
What We Embrace:
- “People Centered” Focus
- Equal Salary Advocate
- A Globally Diverse/An International Workplace
- Inclusive Team-Building Activities
- Digital Learning Opportunities
- Leadership Exposure with Organizational Events
- Inclusive Language and Culture
- Social Clubs/Networks
- Inclusive/Family-Friendly Policies
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, sex, color, national or social origin, ethnicity, religion, age, pregnancy, disability, sexual orientation, gender expression or political opinion.
Who we are:
CCI is a multinational beverage company operating in Azerbaijan, Iraq, Jordan, Kazakhstan, Kyrgyzstan, Pakistan, Syria, Tajikistan, Turkey, Turkmenistan, Uzbekistan, Bangladesh. CCI produces, distributes, and sells The Coca-Cola Company's sparkling and still beverages. With 30 bottling plants, 3 fruit processing plants, and more than 10,000 employees in 12 countries, CCI offers a wide range of beverages to a consumer base of 430 million.
Our purpose at CCI is to create value for our employees, customers, consumers, and community. In line with our vision to become the best FMCG company, we put people at the core of everything we do. We achieve successful results with our people who come together as One Team, committing to live by our shared values of passion, integrity, accountability, and teamwork. Our ambition is to become a great place to work, which is inclusive, diverse, and inspiring, with its key organizational and leadership capabilities.
Encouraging a diverse and inclusive organization is core to our commitment at CCI, that's why we nurture it in everything we do. We are proud to become the fourth company to obtain the EQUAL-SALARY global certification and proud to be an Equal Opportunity and Affirmative Action employer, covering in all our countries.
We take responsibility for the future with our Sustainability Commitments for 2030.
Focusing our roadmap on six main areas, including packaging, water, and climate on environmental issues; human rights, diversity & inclusion, and community investments on social issues, we pledged 9 commitments to continuously improve our efforts. To ensure that by the year 2030, 35% of newly hired individuals, 40% of managerial positions, and 50% of executive committee members are comprised of women.