Groups, Meetings & Events Manager

Department: Sales

Responsibilities:

• Analysis local market trends and competitor activity to identify business leads
• Negotiate room rates/packages with clients
• Manages customer RFP’s to drive market share through Meeting Broker system.
• Ensures RFP processes are followed in line with the Hilton Best Practice
• Attendance at Industry Conferences and events
• Prepare partner contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognising potential opportunities
• Develop partner accounts and analyze the market to drive business into the hotel and to increase market/customer share in all revenue streams
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend Sales events, as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner
• To ensure information relating to partner requirements, interests and marketing activities is kept up to date through the use of relevant Hilton procedures.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field. MBA preferred.
• Experience in sales  in the hospitality or service sector is preferred;
• Strong communication and presentation skills;
• Knowledge of Opera PMS Software, Microsoft Windows  computer programs;
• Excellent command of Azerbaijani, Engilish, Russian (written and spoken)
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Must possess professional telephone etiquette and have an excellent command

Employee Benefits:

• Meals provided at the staff cafeteria;
• Voluntary medical insurance;
• Discounted hotel stays across Hilton not just for you but also your family and friends from the day you start!
• Discounts at multiple hotels and SPA centers under TABIA Group;
• Participation in training and development programs.

Interested candidates are requested to send their CVs to the e-mail address with the subject line " Groups, Meetings & Events Manager".

Only shortlisted candidates meeting the requirements will be contacted.