F&B Supervisor

 The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a supervisor, you’ll not only be the person they rely on to offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. 

Your day to day:

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As our new Food and Beverage Supervisor you could be helping to lead the charge to ensure our guests enjoy a truly memorable experience – whether they’ve worked up an appetite for a full conference banquet or are joining us for their favourite beverage. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.

 Some of your main role responsibilities are:

• Leading, coaching, and guiding a team of committed hospitality professionals
• Delivering exceptional guest experiences by setting high standards and finding new ways to exceed them
• Working closely with the kitchen team and multitasking to oversee food and beverage outlet
• In the absence of a manager, conducts shift briefings to ensure hotel activities and operational requirements are known 
• Maintain impeccable uniform and personal presentation standards in accordance with hotel policy
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• Supervise cash handling and banking procedures
• Supervise the maintenance of service equipment
• Monitor standards of guest facilities and services
• Control stock and monitor security procedures
• Deliver reasonable tasks as instructed by Manager
• Perform any reasonable tasks as instructed by Manager

What we need from you:

Ideally, you'll have some or all of the following qualifications and experience we're looking for:

• Great communication skills
• Ability to work in a team and in different functions
• Warm and inviting personality
• Ability to think calmly under pressure
• Willingness to learn open-mindedly
• Willingness to work with a flexible schedule and responds positively to changing requirements including the performance of any tasks requested of you
• Passion of food and curiosity for something new
• Basic organisation skills in restaurant operation
• Minimum 2 years’ experience in hotels in similar position
• Good command of English language, both oral and written. Russian is preferred.

What we offer:

We’ll reward all your hard work with a great salary and benefits – including uniform, great room discount and superb training. 

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

To apply for the position of F&B Supervisor at InterContinental Baku Hotel send your CV mentioning “F&B Supervisor” in Subject of e-mail.